Services
Support across the channels your customers use
Every service is staffed by hourly-paid agents, so you get consistency instead of turnover, with English support as standard and Dutch-language specialization available.
Email & Ticket Support
Manage incoming questions, requests, complaints and support tickets inside the platforms you already use.
- Customer questions
- Orders & deliveries
- Returns & refunds
- Account support
- Troubleshooting
- General enquiries
Live Chat
Real-time customer conversations handled according to your brand voice and support processes.
- Website chat
- Pre-sales questions
- Customer support
- Product guidance
- Lead qualification
Phone Support
Inbound and outbound calling handled by trained agents using your scripts, procedures and escalation rules.
- Inbound support
- Outbound follow-up
- Appointment setting
- Lead qualification
- Customer retention
WhatsApp & Messaging
Meet customers where they already communicate. Support through WhatsApp and other messaging channels can be integrated into your existing workflow.
- WhatsApp Business
- Order updates
- Support conversations
- Appointment reminders
Outbound & Sales
Support does not have to stop at answering customers. We can also provide outbound capacity for growth activities.
- Lead generation
- Lead qualification
- Appointment setting
- Follow-ups
- Customer reactivation
- Sales development
Not sure what you need?
Tell us about your business and we'll recommend the right mix of services.
Get a Quote